How can we help?

Two ways. From inside the app, tap the add button and choose a link, photo, video or document. From any other app — Safari, Photos, Files or Mail — tap the system Share button and pick EZ Save from the share sheet, then choose a folder.

From your library, create a new folder and give it a name, icon and colour. On the Free plan you can keep up to 3 folders; Pro unlocks unlimited folders. You can rename, recolour and move items between folders at any time.

Open Settings inside the app and turn on App Lock. Choose a PIN, then enable biometric unlock if you'd like to use Face ID or Touch ID. Your PIN is stored only as a one-way hash on your device — it is never sent to us.

A Pro feature: you can set up a second profile with its own separate set of folders, opened by a different PIN. It's useful when you share a device with family. Each profile only ever shows its own content.

Sync is a Pro feature and is off by default. In Settings, enable cloud sync and sign in (Sign in with Apple or Google). Your content is encrypted on your device before it's backed up to your own private iCloud, and then stays in sync across your devices signed in to the same account.

When you enable encrypted sync, EZ Save generates a recovery phrase tied to your encryption key. Because only you hold that key, the phrase is the only way to restore your encrypted backup on a brand-new device. Store it somewhere safe — a password manager is ideal. If it's lost, we cannot recover your encrypted content for you.

EZ Save is iOS-first today, with iPhone and iPad support and encrypted iCloud sync. A cross-platform version is on the roadmap.

Yes. EZ Save is local-first. You can keep everything on your device and never turn on cloud sync — your library still works fully offline.

Unlimited folders, encrypted iCloud sync across devices, multiple PIN profiles, break-in alerts, custom app icons and themes, and a completely ad-free experience. Pro is available monthly ($2.99), annually ($17.99, with a 7-day free trial) or as a one-time lifetime purchase ($39.99). Prices may vary by region.

Subscriptions are billed through the App Store. Manage or cancel anytime in your Apple ID settings: Settings → [your name] → Subscriptions → EZ Save. Cancel at least 24 hours before a renewal date to avoid being charged for the next period.

In the app's Settings, tap Restore Purchases while signed in to the same Apple ID you used to buy Pro. Your entitlement will be re-applied.

Because purchases are processed by Apple, refunds are handled through the App Store. You can request one at reportaproblem.apple.com. If something went wrong on our end, email us and we'll help.

No. Your content is encrypted on your device, and the encryption key never leaves it. There's no developer server storing your files. For the full detail, see our Privacy Policy.

In Settings, choose Delete account. This permanently deletes your account and associated data, including the encrypted cloud backup across your devices. On-device content can be removed by deleting items or uninstalling the app.

It's an optional Pro feature, off by default. When on, saving a link sends only that link's title, description and URL plus your folder names to suggest a match — never your files or media. You can turn it off anytime in Settings.

Open the share sheet, scroll the app row to the end, tap More, and enable EZ Save. Restarting your device once after install also helps iOS register the Share Extension.

Check that both devices are signed in to the same account with sync enabled, are connected to the internet, and are running the latest version of EZ Save. Sync runs in the background and may take a moment after large changes.

Link previews are fetched from the website itself. Some sites block preview requests or load content dynamically, so a title or image may be missing. You can rename the item manually.

For your security, the PIN is stored only as a one-way hash on your device and cannot be recovered or reset by us. If you've forgotten it and have no access, the app data protected by that PIN can't be unlocked. Keep your PIN and (if you use sync) your recovery phrase somewhere safe.